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Sub-processor list

Sub-processor What it does for Hourclose Data it handles Where it processes Transfer safeguard In use from
Hetzner runs the service and stores its data and backups all United States, east [TO SET] [TO SET]
Cloudflare R2 stores receipts, exports, import workbooks, Pay files and accounting files all [TO SET] [TO SET] [TO SET]
Resend delivers sign-in, reminder, approval and invoice email names, email addresses, the content of each email [TO SET] [TO SET] [TO SET]
Telnyx delivers sign-in codes by text message and voice call outside India mobile numbers, the content of each code [TO SET] [TO SET] [TO SET]
MSG91 delivers sign-in codes by text message to Indian numbers mobile numbers, the content of each code [TO SET] [TO SET] [TO SET]
Meta delivers sign-in codes by WhatsApp mobile numbers, the content of each code [TO SET] [TO SET] [TO SET]
Freshworks holds support conversations what the customer writes, and what support reads to answer it [TO SET] [TO SET] [TO SET]
Sentry records faults in the service [TO SET] [TO SET] [TO SET] [TO SET]
PostHog measures use of the site and the product [TO SET] [TO SET] [TO SET] [TO SET]
Apple delivers phone notifications to iPhones the content of each notification [TO SET] [TO SET] [TO SET]
Google delivers phone notifications to Android phones the content of each notification [TO SET] [TO SET] [TO SET]
Stytch signs people in through their Company's SSO names, email addresses [TO SET] [TO SET] [TO SET]

Not sub-processors

  • Polar: sells Hourclose subscriptions and takes payment for them as merchant of record, under its own terms; it handles the payer's billing details, not the Company's records.
  • Stripe: takes the Company's clients' card payments into the Company's own Stripe account, under the Company's own terms with Stripe.
  • Google and Microsoft: sign people in at their choice, under their own terms.